Return Policy

  • In case of damaged/missing product, raise a return/replacement within 2 days from the date of delivery.
  • Rare & Bare will take 2 working days to review your return request.
  • If our reverse pickup service is not available at your location, you would need to self-ship the product via any reliable courier partner. Rare & Bare will reimburse the courier charges in RCASH Wallet.
  • After the product is received, Rare & Bare will verify it against the claim and initiate the replacement or refund accordingly. Please note that replacement would depend upon the stock availability.

Under what conditions can I return/ replace my product?

  • Wrong product delivered
  • Expired product delivered
  • Damaged product delivered – physical damage/ tampered product or packaging
  • Incomplete order – missing products

Under what conditions return/ replacement request will not be accepted?

  • Opened/used/altered products
  • Original packaging (mono cartons, labels, etc.) missing
  • The return/replacement request is generated after 7 days from the date of delivery
  • The damaged/missing product is reported after 2 days from the date of delivery